How are the rooms furnished?
All rooms are furnished with comfortable box-spring beds, air condition, a flat screen TV, free Wi-Fi, an ensuite bathroom with shower/WC as well as a writing desk.
Is there a hairdryer in the room?
Yes, all rooms are equipped with a hairdryer.
Is there a telephone in the room?
Yes, all rooms are equipped with a telephone.
Are the rooms wheelchair accessible?
No, we do not have wheelchair accessible rooms.
Is the bedding suitable for allergy sufferers?
All beds are equipped with bedding which is suitable for allergy sufferers. If you would like an extra pillow, please mention this at the time of booking.
Are there rooms with multiple beds/ family rooms?
We have a number of rooms suitable for 3 or 4 people as well as a separate family area which can accommodate up to 10 people.
Are children welcome?
Children are warmly welcome at the hotel and we have a number of items such as a travel cot, high chair, nappy bin, children’s steps, bibs and potties available on request.
Are pets allowed?
Four-legged friends are welcome (except our allergy and Superior rooms). We charge an additional hygienic cleaning fee of €12/night. We ask that dogs are kept on a lead whilst in the building.
Do you have smoking rooms?
No, we are a non-smoking hotel. However, a number of rooms have a balcony on which you are permitted to smoke once the balcony door is closed.
Do the rooms have a minibar?
Partially – the rooms in our Superior category have a minibar (stocked with mineral water). For those rooms without a minibar, we are happy to offer you a refrigerator in our Hallo-Lounge where you can cool your drinks, snacks or medication.
In addition, we also have a wide range of cold drinks and light snacks available in our maxibar which is open 24/7. Prices start at €1.
Does the hotel room have a safe?
Yes, all rooms are equipped with a safe.
Is there a laundry service?
Yes. We are happy to provide you with a laundry service. Pricing information will be given to you at the reception.
Can I get an additional bed/baby bed?
Yes, an additional bed costs €10-20 per night and a baby bed costs €5 per night. As not all rooms provide sufficient space for an additional bed, we ask that you contact reception in advance of your stay so that a suitably comfortable room can be arranged.
Are there discounts for children?
Yes. Children under 7 years of age can sleep in their parent’s double bed free of charge and receive complimentary breakfast. Children ages 7 to 12 cost €10 per night and also receive complimentary breakfast.
Is there an elevator?
No, we do not have an elevator. However, if you have walking constraints we would be happy to reserve a room for you on the ground floor.
Can I store my luggage at the hotel?
Yes, we have a dedicated locked luggage room which you are free to avail of both before and/or after check in/check out.
Are there public transport links close to the hotel?
There is a bus stop (565 route) directly across the road. From here you can travel directly into Speyer town centre. The S-Bahn train station Speyer-Nord-West is located 600m away. The B9 national road is 900m away and access to the A61 motorway is only 1.8 km away.
Are bicycles available at the hotel?
Yes. We are able to offer you modern city bikes which you can rent from the reception (on availabilty).
Do you have air conditioning?
The breakfast room and all hotel rooms (new as of 2021) is air conditioned. Our apartments are equipped with a strong electric fan.
How much does internet access cost?
Our guests can use the internet free of charge. You can register a number of devices simultaneously and have free internet access throughout the whole building.